Shipping & Returns
Every piece is chosen with care, and we want it to arrive the same way. Here is what to expect once you place an order.
Shipping
- Free shipping on orders of $99 or more within the United States. Orders under $99 ship for a flat $15. We currently ship to US addresses only. For other destinations, contact us for a quote.
- Lead times. Each product shows its estimated lead time. Items marked “In stock” usually leave our warehouse within 2–3 business days; made-to-order pieces ship in the time shown on the product page.
- Tracking. As soon as your order ships, you receive an email with tracking details. Orders from more than one maker may arrive in separate boxes.
- On delivery. Please inspect your order when it arrives and tell us about any damage or missing items within 5 days, with photos, and keep the original packaging until the claim is resolved.
Returns
If something isn’t quite right, contact us within 30 days of delivery to start a return. In short:
- Items must be unopened and in resalable condition, with all original packaging intact.
- Return shipping is paid by the customer and must be insured and tracked.
- A 25% restocking fee applies, reflecting manufacturer handling and return charges.
- Custom, special-order and made-to-order items are final sale.
The full details are in our Return & Refund Policy.
Questions
Questions? Write to Sales@levereny.com, call 718.576.3005, or visit us at 49 Gerry Street, Brooklyn, NY 11206.